Hospital Policies

Appointment Policy


To allow adequate time for all patients, our hospital operates primarily by appointment; however walk-ins are welcome when time permits. Walk-ins will be seen after all regularly scheduled appointments. True medical emergencies will be considered a priority.


Payment Policy


Payment for all services are due at the time those services are rendered. For your convenience, we accept cash or check, Visa, Mastercard, Discover, and Care Credit.



Patient Arrival Policy


For the protection of you and your pet, as well as those around you, all dogs MUST be on a leash and properly controlled while in the hospital.


All cats must be presented in an appropriate carrier or on a leash.


For the protection of you and our staff, please allow our technicians to restrain your animal during examination.